Can’t Access Scanner Profile
Step 1: Update your Driver
FileCenter doesn't do the actual Scanning. Your Scanner driver does. FileCenter only puts in "requests" to the driver through Windows and receives pages in return.
Now install an updated driver:
Step 2: Select the right driver on FileCenter
Step 3. Change The Scanning Mode And Transfer Type
On FileCenter's Scan dialog, click Select next to the Scanner field. You'll now see two options: Mode and Transfer. Do the following:
IMPORTANT: If you ever get an error, a crash, or a message that the scanner is busy or in use, you'll need to reboot your computer and scanner before proceeding.
If the scan still fails, change the Transfer type to "Memory" and start over, trying each of the modes. Then change the transfer type to "File" and try each of the modes again, continuing in this manner until you find a combination that works.
Step 4. Show The Scanner Dialog
Some scanners have problems if you don't scan through their interface. This can include everything from crashes to blank or skipped pages to problems with resolution and paper size.
On FileCenter's Scan dialog, select the option called Use Scanner Dialog then click Start Scan. Your scanner's interface will pop up. Proceed with the scan. If it works, you will want to make this setting permanent:
|Posted by: Mwangi Hilda - Wed, Sep 11, 2019. This article has been viewed 151 times.|
|Online URL: https://support.quikbox.com/article/can-t-access-scanner-profile-40.html|
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