Remote Access Guide


Remoting to your computer

Note: Remember this can be fun to do. :)

  1. Using Google Chrome Web Browser, go to your specific URL https://your-company-name.quikbox.com. 
    Login into the host page using your username and password (same as your desktop username and password).

  2. Click on “Remote Access” then “My Computer” Session Group

 

 


There are three ways to connect to a computer:
Double-click on the computer name. (Easiest way)
Select the computer and select the "Join" icon.
Right-click on the computer and select "Join."


The Join Session dialog will open to walk you through connecting to your session.
 

 

Download & Run the “QuikBox Remote Desktop” App
If this is the first time you are connecting to a computer, QuikBox Remote will attempt to automatically download the app that allows you to connect to your remote computer.   After it downloads, [Open] or [Run] the app.  Windows Smartscreen and Windows User Access Control will prompt you and say “Do you want this app to make changes”.  Please select [Yes], otherwise it will not install.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

If you are having problems joining a session, click the "Try Next Option" link at the bottom of the dialog to cycle through the available session launcher options. 

 

 

Logging into your Computer

 

Send Ctrl + Alt + Del command remotely to launch the login screen on your work computer

 

 

 

 

 

 

 

 

Multiple Monitor View

If your remote work PC has multiple monitors, select a single monitor or all monitors to view. To split your monitors into separate windows, click the triple arrows icon to split each monitor into a separate window. 

Note: Each window remembers its position on a monitor and will automatically use that position the next time you . 



Article ID: 250
Created: February 15, 2022
Last Updated: February 15, 2022
Author: Nick Rodriguez [[email protected]]

Online URL: https://support.quikbox.com/article.php?id=250