Remote Access Guide
Estimated Reading Time: 1 MinutesRemoting to your computer
Note: Remember this can be fun to do. :)
- Using Google Chrome Web Browser, go to your specific URL https://your-company-name.quikbox.com.
Login into the host page using your username and password (same as your desktop username and password). - Click on “Remote Access” then “My Computer” Session Group
There are three ways to connect to a computer:
Double-click on the computer name. (Easiest way)
Select the computer and select the "Join" icon.
Right-click on the computer and select "Join."
The Join Session dialog will open to walk you through connecting to your session.
Download & Run the “QuikBox Remote Desktop” App
If this is the first time you are connecting to a computer, QuikBox Remote will attempt to automatically download the app that allows you to connect to your remote computer. After it downloads, [Open] or [Run] the app. Windows Smartscreen and Windows User Access Control will prompt you and say “Do you want this app to make changes”. Please select [Yes], otherwise it will not install.
Troubleshooting
If you are having problems joining a session, click the "Try Next Option" link at the bottom of the dialog to cycle through the available session launcher options.
Logging into your Computer
Send Ctrl + Alt + Del command remotely to launch the login screen on your work computer
Multiple Monitor View
If your remote work PC has multiple monitors, select a single monitor or all monitors to view. To split your monitors into separate windows, click the triple arrows icon to split each monitor into a separate window.
Note: Each window remembers its position on a monitor and will automatically use that position the next time you .